Privacy Policy

Last updated: October 22, 2026

LiftHer (“we”, “us”) respects your privacy. This policy explains what information we collect when you visit or buy from our store, how we use it, and the choices you have. Because our products relate to intimate wellness, we treat your order information with particular care and never sell it.

Information we collect

Order and contact details: name, email, phone number, shipping and billing address, and the products you buy.
Payment information: processed securely by our payment providers — we never see or store your full card number.
Device and browsing information: IP address, browser, pages viewed and how you arrived at our site, collected through cookies and similar technologies.
Communications: messages you send to our customer care team.

How we use your information

To process, ship and support your orders, including delivering digital gifts by email
To answer your questions and handle returns, warranty claims and cancellations
To prevent fraud and keep our store secure
To send marketing emails or texts — only if you opted in. You can unsubscribe at any time using the link in every message

Sharing

We share information only with the service providers needed to run the store — our e-commerce platform (Shopify), payment processors, shipping carriers, and email providers — and when required by law. We do not sell or rent your personal information, and we do not share what you purchased with advertisers.

Cookies

We use cookies to keep your cart, remember your preferences and understand how the site is used. You can manage cookies in your browser and through Your Privacy Choices.

Data retention and security

We keep order records for as long as needed to fulfil orders, provide warranty service and meet legal and tax obligations. Information is stored with industry-standard security measures.

Your rights

Depending on your state of residence (including California, Virginia, Colorado, Connecticut and Texas), you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising. To exercise any of these rights, email support@liftherus.com. We respond within 30 days and will not discriminate against you for exercising your rights.